Providing excellent customer service has always been a priority for Peterbilt Pacific. Earlier this year, Peterbilt Pacific was recognized by the National Business Research Institute and has been awarded the NBRI Circle of Excellence Award.

The NBRI Circle of Excellence Award recognizes organizations that demonstrate high levels of Customer Experience through rigorous, scientific, psychological research of their Customers. Organizations must score at or above Stretch Performance at the 75th percentile of their industry, which is no small feat.

Peterbilt Pacific is compared to or benchmarked against its industry which is a subset of NBRI’s Big Data of 10.5 billion survey answers. Peterbilt Pacific is performing at the 78th percentile. 

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